Refund & Cancellation Policy:
At startupway24 it services private limited, we strive to provide the highest quality website design, digital products, and digital services to our valued customers. We understand that situations may arise where refunds or cancellations are necessary. Please review our refund and cancellation policy outlined below:
Website Design Services:
a. Refunds: Due to the nature of website design services being highly personalized and customized, refunds for website design services are generally not provided. We work closely with our clients throughout the design process to ensure their satisfaction. However, if there are extenuating circumstances, we will review refund requests on a case-by-case basis.
b. Cancellations: If you wish to cancel your website design project, please notify us in writing as soon as possible. Any payments made up to the cancellation date will be considered as compensation for the work already completed, and any remaining balance will be adjusted accordingly.
Digital Products (e.g., themes, templates, plugins):
a. Refunds: We offer a 30-day refund policy for our digital products. If you are not satisfied with your purchase, please contact our customer support within 30 days of the purchase date, and we will process your refund. However, refunds will not be provided for digital products that have been downloaded, modified, or used beyond their intended scope.
b. Cancellations: As our digital products are instantly accessible upon purchase, cancellations are not applicable.
Digital Services (e.g., SEO, social media management, content creation):
a. Refunds: Refunds for digital services will be considered on a case-by-case basis. If you are not satisfied with the services provided, please contact us to discuss your concerns. We will evaluate the situation and work towards a fair resolution.
b. Cancellations: If you wish to cancel your digital services subscription, please notify us in writing prior to the next billing cycle. Any prepaid fees for the remaining period will be prorated and refunded accordingly.
Please note the following general conditions for refunds and cancellations:
Any third-party expenses incurred during the project or purchase, such as domain registration fees or stock image licenses, are non-refundable.
Refunds will be issued using the same payment method used for the original purchase.
It is the responsibility of the customer to provide accurate and detailed information during the project or purchase to avoid any delays or misunderstandings.
We encourage you to contact our customer support team at email@example.com or 7985698195 whatsapp for any refund or cancellation requests. We are committed to resolving any concerns promptly and ensuring your satisfaction with our products and services.
Please note that this refund and cancellation policy is subject to change. It is advisable to review the policy periodically for any updates.